tickets are now available at our official website https://ticket.epiceventsph.com. Tickets are also available at www.smtickets.com or at SM Cinemas. For SM tickets concerns, contact: 8470-2222 or 0917-8702222 or email customercare@smtickets.com

PLATINUM: ₱5,000
SVIP: ₱3,000
GOLD: ₱1,000
SILVER: ₱500
*Prices exclude processing fee. Ticket rates are only available at our website. GCash and major credit cards are accepted.

All tickets purchased are final and strictly non-refundable.

Yes! Ticket details can be updated and transferred to the respective attendee one (1) time only. To transfer, simply click "view your ticket" or click the ticket section displayed on the email confirmation and it will direct you to a link where you can transfer or print the e-ticket.

We do not allow change of section and upgrade. Kindly ensure that you have chosen your desired section upon purchase.

Official tickets are sent via email used upon purchase. Please ensure to review your details before checking out, especially email addresses. You will receive your ticket via email - kindly print it on a clean sheet of bond paper. This will serve as your official pass to the event. For tickets purchased from SM, print the voucher sent to your email and claim the actual ticket at SM Cinemas.

Only printed tickets are allowed. Kindly print the ticket for faster and hassle-free queueing.

The music fest will be held on May 2-3, 2026 at Clark Global City, Pampanga. Venue map and parking locations will be posted in the following weeks. See you! ❤️

Only minors age 13-17 years old are allowed. Ages 12 and below are NOT allowed. Minors must be accompanied by a guardian in the same ticket section with a 1:1 ratio. Both adult and child must be ticket holders. See you! ❤️

We allow PWD and Senior Citizens. Pregnant women are not advised for safety reasons. This is an outdoor event. Thank you!

Valid ID is a must! Please check our separate post for the complete list of things to bring. Thank you!

Yes, we have multiple entrance lanes for hassle-free queueing. See you soon!

Gates open at 1 PM. Please wait for the final announcement in the coming months for any changes. For latecomers, they will still be catered. There will be separate entrances/exits for the different ticket sections. Thank you and see you soon! ❤️

Only one time entry at the Venue Arc Entrance. No re-entry. Thank you!

There will be enough portalets inside the venue. Portalets are set up in every section, parking areas, and entrances and exits. Thank you!

There will be no baggage counter during the event. While we strive for a fun and secure event, please note that Aurora Music Festival will not be liable for any loss or damage. Kindly keep an eye on your belongings at all times. Thank you and see you soon! ❤️

🚫 Pets are not allowed inside the event grounds. 🚫

Outside food and drinks are not allowed. We have food concessionaires spread out in the event grounds.

No, tents are not allowed. Please see prohibited items and things to bring on a separate post. Thank you!

Any kind of chair is NOT allowed. You may bring a small picnic mat instead. Please see prohibited items and things to bring on a separate post. Thank you!

Drones are not allowed as well as professional DSLR cameras. We have an official photo and video team in the area. Only personal vlogging cameras like Instax and GoPro will be allowed. Thank you and kitakits 💕

No, traffic marshals will strictly check ticket validity upon entry to the premises. Thank you!

Schedule and set times will be posted in the following weeks. Please follow our official page for updates ☺️

We have full slots at the moment. You can send your intention through our email at auroraconcessionaires@gmail.com and we will put you on the waitlist. Thank you!

For sponsorship and partnership, send us an email at aurorasponsorship@gmail.com 😀

Safety first, always. There will be a dedicated medical team and emergency responders on-site, ready to assist with any issues. We've got your back! 🚑🩺

The balloon will operate depending on the weather. Our professional pilots will try their best to tether and night glow will start from 5 PM onwards. Thank you!

We do not allow riding the hot air balloon. Hot Air Balloon is for background display for the music festival. Thank you!